Ten Stories – Cost

Take another look at the ten stories. And ask yourself what the cultural misunderstanding cost those colleagues, their teams, and the company. Estimate as best you can. The numbers are not small. If your time is limited see Roger and Karl surprised.

Hans in Chicago – Communication – Act 10
What a shame – Agreements – Act 9
Game Day – Persuasion – Act 7
“It’s only a car!” – Decision Making – Act 5
Job Swap – Leadership – Act 5
“I’m fired” – Feedback – Act 6
Up. Over. Down. – Conflict – Act 3
Roger and Karl surprised – Product – Act 9
Quotes about Processes – Process – Act 3
“You got it wrong” – Customer – Act 6