Feedback is critical to the success of every individual, team, and company. Feedback is an attempt to stay in touch with reality, to develop a common understanding of that reality. We give and receive feedback in formal company-internal performance reviews.
But far more important are the everyday interactions between colleagues, with suppliers and customers. Feedback, when it works, gives us a common understanding of “where we stand”, of “what the score is”, of what is going well and not so well.
German feedback and American feedback are not the same, however. If the two cultures don’t understand the differences, they cannot possibly win the game. Any game.